01 · AI-Powered Customer Support Chatbot
CognaAssist
AI-Powered Customer Support Chatbot for Your Website
01
Overview
AI-Powered Customer Support Chatbot for Your Website
CognaAssist is an intelligent, self-learning chatbot platform that transforms your website into a 24/7 customer support powerhouse. Add two lines of code, and your visitors get instant, accurate answers based on your actual website content.
02
Key Features
- 01
Instant Website Integration (60 seconds)
- 02
Automatic Content Learning & Crawling
- 03
Intelligent AI Responses via RAG
- 04
24/7 Availability
- 05
Multi-Tenant Architecture
- 06
Real-Time Analytics
03
How It Works
04
Benefits
Reduce Support Costs
Handle thousands of inquiries without hiring more staff.
Increase Satisfaction
Instant responses mean happier customers.
Capture Leads
Engage visitors the moment they have questions.
CognaAssist · Analytics
LiveConversations12,480▲ 12.4%
Resolved by AI91.4%▲ 3.1%
Avg. response0.8sInstant
Leads captured318▲ 18.0%
Conversations · liveLast 30 min
Volume by hour
Top questions
- Order tracking
- Pricing & plans
- Returns & refunds
- Opening hours
Illustrative data
05
Use Cases
- E-Commerce Businesses
- Service Providers
- SaaS Companies
- Educational Institutions
- Healthcare Providers
- Real Estate Agencies